Poor service from ABSA

I recently purchased a house and got a bond from ABSA. AS the house is registered in a company I had to deal with ABSA Corporate in Menlyn. My initial dealings to open an account were with Netta Buchanan but she could not assist as I had already been allocated to Heindrich Havenga in Johannesburg. It took more than two weeks for them to open the account and I requested that my account be transferred to Pretoria where I live.

Since then I have sent several emails requesting access to the ABSA App and a physical bank card but to no avail - they both just ignore my emails.

I have never banked with ABSA before and already regret doing business with them. Absolutely pathetic!