Poor service from ABSA

Item: Absa
Rating: 2
Author: keith D

I have had a bond with ABSA for over 30 years now and recently changed my d/o details from my ABSA savings account to my ABSA cheque account. The last 2 months have been a nightmare with continious calls from ABSA for arrear account. Explaining to them does not help as no one can solve the problem. I have mailed action line, CEO, Maria Ramos and still nothing. Customer service has long gone and left this group. One never realises how poor your bank is until the day you need them to sort out something. Shame on you ABSA!!

Helpful (0)

Replies (1)

Absa's replyOfficial

14 Jun 2018, 16:33

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply14 Jun 2018, 16:33

Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Poor service from ABSA

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