MP
Marnitz P
1 reviews | Active since Jan 2018
13 Mar 2018, 09:57
Poor service from Absa
If being using absa for my business since it started years ago. Trying to do vehicle finance through the business and we are standing on 3 weeks now. Prior emails date back to February. This is unacceptable. Spoke to the lady handeling in this morning again and she still haven't send the papers from bloemfontein. This is very poor service since everyone else helped me in 2 days. Im trying my own bank to see if i can get better rates but the way its going im going to have to move to beter service.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
13 Mar 2018, 17:02Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply13 Mar 2018, 17:02
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
14 Mar 2018, 15:25Dear Customer
I tried to call you but got the message number does not exist. Kindly provide us with more details, which branch did you make an application with and when.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply14 Mar 2018, 15:25
Official
Dear Customer
I tried to call you but got the message number does not exist. Kindly provide us with more details, which branch did you make an application with and when.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
MP
Marnitz P's updateReviewer Update
14 Mar 2018, 15:39Hi sorry is out of town. It was at Absa business department in bloemfontein. The first mail was send on the 26 of Feb but only opened on 2 march. Yesterday they still needed some papers to send the application. I sorted that out yesterday 3:48 pm they had all the papers. This morning 9:01am they phone me to tell me its not being approved...... i can't understand why the proses was taking so long the literally over night got a answer to which i still am waiting to hear why the didn't approve it.
MP
Marnitz P's update14 Mar 2018, 15:39
Reviewer Update
Hi sorry is out of town. It was at Absa business department in bloemfontein. The first mail was send on the 26 of Feb but only opened on 2 march. Yesterday they still needed some papers to send the application. I sorted that out yesterday 3:48 pm they had all the papers. This morning 9:01am they phone me to tell me its not being approved...... i can't understand why the proses was taking so long the literally over night got a answer to which i still am waiting to hear why the didn't approve it.