DS
David S
1 reviews | Active since Dec 2017
05 Apr 2024, 12:45
Poor service
I have 3 cheque accounts on my banking profile and 2 of which i have no knowledge of or how they came about. I have sent emails and was contacted but sent from pillar to post. I don't know why Absa is failing to provide answers as to where the accounts were opened and why.
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Absa's replyOfficial
05 Apr 2024, 17:15Dear David Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply05 Apr 2024, 17:15
Official
Dear David Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care