FM
Fhuni Ma-King
1 reviews | Active since Aug 2021
12 May 2023, 11:03
poor service
.I have been sending emails requesting them to send me the statement with outstanding balance but no one came back to me .I also tried to log in on their website it keep on giving me and error .Please sent the statement with outstanding balance as soon as possible and monthly as well. How can you pay without knowing what you paying for .References -C-***0
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Absa's replyOfficial
12 May 2023, 15:13 Dear Yvonne Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply12 May 2023, 15:13
Official
Dear Yvonne Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care