Poor service.

On the 22/1/2020 I came to the branch 15h35 the branch was closed but the was customers inside. I call the lady sitting in front to ask if they can just put the notice for me cause I really need that money. She told me I must come tomorrow. To them we're are just numbers, non sense. I won't still be able to make it tomorrow since I work in tembisa and I stay in Pretoria. Thanks for your poor africanicity.