DM
David M
1 reviews | Active since Aug 2020
15 Jun 2022, 10:30
Poor service
I'm very disappointed with the business banking consultants in ABSA Manlyn Maine. We have submitted FICA documents more than seven weeks and it's still not resolved.
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Replies (2)
Absa's replyOfficial
15 Jun 2022, 10:51Dear David Makhopye Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply15 Jun 2022, 10:51
Official
Dear David Makhopye Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
20 Jun 2022, 09:27 Dear David Makhopye
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with your business account number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with your business account number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Absa's reply20 Jun 2022, 09:27
Official
Dear David Makhopye
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with your business account number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with your business account number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw