Poor service, expensive and *************

This company makes me sick! I sincerely regret opening an account with this stupid organisation. I opened an account with this bank a few months back. Phumeza Dyasi made me wait for over 30 minutes before she arrived stating that she was with her HR talking about a bursary that she'd been waiting for and I kept my cool but was not happy. Thereafter, EVERYTIME I sent a query, she would ask for my business name details, the same business details that I had sent initially. She eventually stopped answering me in April. I then sent a complaint to their complaints department in May and an Anitta Cewana said they would provide a response on or before 03/06/2025 and to date, it's been crickets e even after a follow up email was sent. I went to go close my account today only to be hit with charges close to R300 before I could close it. This is the same account that's suppose to be R45 a month. I regret ever interacting with this institution and anyone wanting to open a business account with them, DONT DO IT!