RR
Reviet R
1 reviews | Active since Feb 2013
10 Jan 2025, 11:25
Poor Service
I wrote previously regarding poor service where my life assurance policy was not canceled.The bond consultant didn't bother explaining and now then they asked for a copy of an ID. Still they don't cancel cause now they want a certified copy after they only said a copy.Very poor service...
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Absa's replyOfficial
10 Jan 2025, 12:15Dear Reviet Reynolds, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsVanessa CroweAbsa Bank Group Customer Care
Best regards,
Absa's reply10 Jan 2025, 12:15
Official
Dear Reviet Reynolds, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsVanessa CroweAbsa Bank Group Customer Care
Best regards,