GD
Graham D
1 reviews | Active since Jan 2018
27 Apr 2020, 13:45
POOR SERVICE
NOT GOOD SERVICE ABSA. THERE ARE 2 ATMS AT RANDRIDGE MALL. ON FRIDAY THE ONE ATM WAS NOT WORKING AT ALL AND THE SECOND HAD NO CASH IN. THEN WENT TO PALM COURT AND THE CARD SLOT ON THAT ATM WAS JAMMED OR SOMETHING. THEN HAD TO GO TO A TOTAL SERVICE STATION TO DRAW CASH FROM THE ABSA ATM WHICH WAS SUCCESSFUL BUT I AM HORRIFIED AT THE COST THEREOF.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
28 Apr 2020, 10:25Dear Graham Dunbar Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply28 Apr 2020, 10:25
Official
Dear Graham Dunbar Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care