DN
Duduzile N
1 reviews | Active since Sept 2013
12 Feb 2022, 11:03
Poor service delivery at Elukwatini branch
Extremely poor service Elukwatini branch you stand in a queue and no one will attend you and after 30 - 45 minutes they willing register you and still wait .This bank can not service their clients
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Replies (2)0
Replies (2)DN
Duduzile N's updateReviewer Update
14 Feb 2022, 13:00Thank you so much to Absa for attending to the matter l really appreciate your sincere apology and a professional call I received from Frida Mamaluka Elukwatini branch I accept your apology not on myself but on behalf of other customers who were affected by the service recieved on Saturday hope It won’t happen again
Shout out to the consultant of the day who worked tirelessly not even seated trying to help us all.
Thank you Hellopeter for your assistance
Shout out to the consultant of the day who worked tirelessly not even seated trying to help us all.
Thank you Hellopeter for your assistance
DN
Duduzile N's update14 Feb 2022, 13:00
Reviewer Update
Thank you so much to Absa for attending to the matter l really appreciate your sincere apology and a professional call I received from Frida Mamaluka Elukwatini branch I accept your apology not on myself but on behalf of other customers who were affected by the service recieved on Saturday hope It won’t happen again
Shout out to the consultant of the day who worked tirelessly not even seated trying to help us all.
Thank you Hellopeter for your assistance
Shout out to the consultant of the day who worked tirelessly not even seated trying to help us all.
Thank you Hellopeter for your assistance
Absa's replyOfficial
14 Feb 2022, 14:54Dear Duduzile Sarah Nkosi
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
Absa's reply14 Feb 2022, 14:54
Official
Dear Duduzile Sarah Nkosi
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd