Poor service delivery

<p>Went to their Overport branch in Durban to cancel the internet banking, the next I see is telephone banking is discontinued.</p> <p>Went back the following day to try and reinstate it, I was told it's active the problem is the system on their side,so I must keep on checking if it is active again. When I left the branch I got sms saying I must call an 0860number to reactive cellphone banking.</p> <p>Why must I waste my airtime calling for something that I went twice to the branch and they failed to do it and it is not even my fault that the service is discontinued.</p> <p>They didn't even apologise for the error but I am now suspecting fowl play.</p>