UG
Unathi G

1 reviews | Active since Aug 2015

16 Feb 2016, 11:54

POOR SERVICE DELIVERY

It has now been 2 full weeks of no assistance from Absa regarding my application. All of you are full of excuses when I call or even when i go into the branch. It is as though no-one knows what is going on or what they are required to do.<br> <br> For such a large bank this is extremely disappointing and the worst service I have ever encountered.<br> <br> When someone actually deems it fit and necessary to assist me I promise I will no longer be a customer of your bank!!!

0
Replies (1)
Absa
Absa's reply16 Feb 2016, 13:54
Official
Hello Unathi25,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd