Poor service delivery

ABSA claim to be one of the best banks, but there clientele sucks. I was today in the Upington branch and they think they do you a favor to service you. Demand original documents just for them to make a copy themselves. Refuse to understand that you do not get the original letter of authority from the attorneys when you work with an late estate. Nor do the have name tags to see who you talk to, and the branch manager is just as arrogant and refuse to assist and just claim it is policy. I will never refer any person to ABSA, specifically the Upington branch. Your service stinks