GJvR
Gerhardus Jansen van Rensburg

1 reviews | Active since Feb 2023

23 Feb 2025, 19:34

Poor service

Some time ago I underwent debt rescue. Its 8yrs passed and Iam still struggeling with Absa to update their records.

Im losing my patience now and are forced to liist their incompatence here now.

The banks dont care about the wellbeing of their customers.

Ref no to matter is Case Reference: C-***1 / C-***3

One will have to appoint a legal team to adr this matter and sue Absa for damages it seem

0
Replies (1)
Absa
Absa's reply24 Feb 2025, 08:59
Official
Dear Gerhardus Jansen van Rensburg Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw