1 reviews | Active since Nov 2016

15 Nov 2016, 16:12

Poor service - card division

<p>Card division does not answer phones, ongoing apologies and requests not to put phone down, without any indication how long queuing will be, held 2x fir 15 minutes.....poor service indeed ! ********** 813</p>

0
Replies (5)
's update15 Nov 2016, 16:16
Reviewer Update

They actually don't deserve any stars !

Absa
Absa's reply16 Nov 2016, 08:46
Official
Thank you for bringing this matter to our attention. We will investigate the matter and contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd

Best regards,

's update19 Sept 2018, 12:29
Reviewer Update
My frustration is bigger, the incompetency is amazing !
's update19 Sept 2018, 12:33
Reviewer Update
I heard this for the past 2 months from both card division and the ABSA complaints desk
's update19 Sept 2018, 12:33
Reviewer Update
I heard this for the past 2 months from both card division and the ABSA complaints desk