poor service / Cant get hold of the Company /

Hi @Absaactivate I am utter disgusted by your service. I have requested on the 26th of February for you guys to resubmit a debit order for my car insurance till today I have not received any response I sent this request via email .I ccd Nelson Paulson on the email he also has not reverted back to me today is the 6th I am the one making contact yet again on this platform .I have called numerous times from 26th your customer care number ***and guesss what I hold for more than 30 minutes .I ran out of airtime call again holding for over 45 minutes .this has led me to even thing of cancelling my insurance .Get someone to reach me asap on contact number ***