POOR SERVICE

MY ACCOUNT IS STILL BLOCKED TRYING TO CALL DAPHNE RANGE 0N ***, THE NUMBER SHE LEFT, NO LUCK GETTING THRU. THEY WANT DOC. FOR 2019, I TRANSFERED FUNDS TO ABSA FROM ANOTHER PERSONAL ACC FOR CRYPTO. A CONSULTANT FROM ABSA CALLED AT THAT TIME TO VERIFY. WHAT BUSINESS DO THEY HAVE ASKING FOR INFO FROM MY PERSONAL ACC WITH ANOTHER BANK. ALL I WANT NOW IS TO CLOSE THIS ACC, AND NEVER DEAL WITH ABSA AGAIN.