AS
Andile S
1 reviews | Active since Dec 2021
10 Mar 2026, 11:01
POOR SERVICE
I went to Absa branch in Mdantsane to fill in I school form, I arrived there at 10am, but was only assisted at 10h40 yet the branch was not even busy, poor service at its best
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Absa's replyOfficial
10 Mar 2026, 14:50Dear Andile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa's reply10 Mar 2026, 14:50
Official
Dear Andile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe