SB
Snethemba B
1 reviews | Active since Nov 2024
20 Nov 2024, 16:50
Poor service
I have logged in a query but I got no response. The first time they did not respond then for second time I was told to wait for 15 days someone will call me but still no one called
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Absa's replyOfficial
21 Nov 2024, 07:57Dear Snethemba Bambula Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply21 Nov 2024, 07:57
Official
Dear Snethemba Bambula Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw