HN
Harry N
1 reviews | Active since Feb 2013
29 Jun 2020, 11:37
POOR SERVICE, BAD BANK, DO NOT TRUST
ABSA Bank, the helping hand. Wow!!! (every thing but) I need a loan of only R30 000 to do vehicle repairs. I app**** online but was declined. I am a pensioner but working on contract that will be more than sufficient to pay of that loan. The application was declined without reasons given. I have been with ABSA since early 1990. After declining I contemplate to take all my business to FNB. Though I contacted them directly by email, no response. I have had more than enough of this bank (ABSA). I am also advising my family and others to do the same. Shame on you ABSA, when needed a hand to rely on you showed me the door!!!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
29 Jun 2020, 12:27Dear Harry John Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply29 Jun 2020, 12:27
Official
Dear Harry John Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
HN
Harry N's updateReviewer Update
29 Jun 2020, 16:31Once again I was on the phone with ABSA for 45 minutes and declined again due to my "risk profile". Something that a computer decides. Currently I have an income of just below R50 000 pm.
Well ABSA I will be leaving now. Thanks for nothing!!!
Well ABSA I will be leaving now. Thanks for nothing!!!
HN
Harry N's update29 Jun 2020, 16:31
Reviewer Update
Once again I was on the phone with ABSA for 45 minutes and declined again due to my "risk profile". Something that a computer decides. Currently I have an income of just below R50 000 pm.
Well ABSA I will be leaving now. Thanks for nothing!!!
Well ABSA I will be leaving now. Thanks for nothing!!!
Absa's replyOfficial
30 Jun 2020, 09:12Dear Harry John Thank you for your posting.
Our office is busy with the investigation on your complaint. We will provide you with feedback as soon as our investigation is concluded.
Kind regards,Rezona Louw Group Customer Care
Our office is busy with the investigation on your complaint. We will provide you with feedback as soon as our investigation is concluded.
Kind regards,Rezona Louw Group Customer Care
Absa's reply30 Jun 2020, 09:12
Official
Dear Harry John Thank you for your posting.
Our office is busy with the investigation on your complaint. We will provide you with feedback as soon as our investigation is concluded.
Kind regards,Rezona Louw Group Customer Care
Our office is busy with the investigation on your complaint. We will provide you with feedback as soon as our investigation is concluded.
Kind regards,Rezona Louw Group Customer Care