Poor Service at Litshoho Absa

I have been standing here at the Absa Litshoho branch for the past 2 hours. Their staff members don't seem to have a clue with what they are doing! It is a shameful appalling poor service by the staff that leaves one with a distasteful taste. These people don't have a single clue as to what it is they should be doing, nothing at all! I was made to wait for an hour and a half just to put a notice on my account. Having realised that they give poor services I then asked them if I could reset the pin on my online banking which I have forgotten. I AM STILL IN THE QUEUE!

And I might add, there is a group of these women having a fat chat! From when you walk into the branch, you are expected to guess where to go, you are not welcomed by any staff member, they all seem to be preoccupied on their phones or on the desktops. A very unprofessional place.

It is now 2 hours and 15 minutes... I am still waiting in a very short queue that does not seem to be moving at all