BK
Beat K
1 reviews | Active since Nov 2018
22 Nov 2021, 10:16
Poor Service at ABSA N1 Branch
Cannot comment on ABSA generally, but the ABSA N1 Branch, is by far the most unhelpful, inefficient branch, there is. Basically every time you have to go to this branch, you need to allow for a full wasted morning. They give you a ticket and you sit in the queue and sit and sit. Normally 2 out of the 5 counters are occupied. There is no ways you ever walk out of this branch in less than two hours. Having two bonds at this branch, it is not clear to me why national management can not sort this unacceptable customer service out!
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Replies (2)BK
Beat K's updateReviewer Update
22 Nov 2021, 16:07Personally I don't think it will be resolved, because it has been like this for years. It does not give me pleasure criticizing the ABSA N1 branch. I got a private account with Nedbank N1 and a business account with FNB N1, which are banks adjacent to your branch. With both of them banking is no problem. With Nedbank, I have been banking for more than 30 years.
BK
Beat K's update22 Nov 2021, 16:07
Reviewer Update
Personally I don't think it will be resolved, because it has been like this for years. It does not give me pleasure criticizing the ABSA N1 branch. I got a private account with Nedbank N1 and a business account with FNB N1, which are banks adjacent to your branch. With both of them banking is no problem. With Nedbank, I have been banking for more than 30 years.
Absa's replyOfficial
24 Nov 2021, 10:27Thank you for the update, we will address it.
Absa's reply24 Nov 2021, 10:27
Official
Thank you for the update, we will address it.
