Poor Service at ABSA *****-line division

Good day

i Was ****med on the 11th April 2018 with R4000.00 on my Debit Card and report to the SAPD and aswell with my ABSA Branch with Anita at Bronkhorstspruit.My case is opened at ***** division, and when i call the ***** division they ask me to hold on. 5 Times now, with no one who can assist me in this regard.Calls are not Cheap if you only have a Cellphone to contact.i Spend over R250.00 just on calls. i Was given the investigators name L Thamane Tel Nr ********** 036 seems to me He/She is on Maternity leave.Not sure but no answer at all. So this does not even help to call the ***** division anymore. i Am a loyal customer for over 35 years and that`s the way i get treated..Nonono!! i Do consider moving to Standard Bank or Nedbank for once and all.

Hope someone in Head office will help me in this regard.i`m Not willing to call ever again. Every time you call someone else answer the phone at the *** Just hold on, all Security questions and bla bla bla!!

Please never email me again and ask me to call the ***** division at ABSA ever again.YOU can call me back now.i Want my money back asap.

Just to imagine almost 6 Weeks now! No refund.

Thanks

Very Disappointing Customer.