MC
Marieta C
1 reviews | Active since Nov 2019
23 May 2023, 17:32
Poor service as usual Absa !
Absa refuses to transfer my late father's money into the estate account. They don't give a reason, they don't provide any explanation, nobody is ever available. They simply are the worst. Thank you Absa Scottburgh
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Replies (2)
Absa's replyOfficial
24 May 2023, 08:18Dear Marieta Caudron
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Absa's reply24 May 2023, 08:18
Official
Dear Marieta Caudron
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Absa's replyOfficial
24 May 2023, 10:26 Dear Marieta Caudron
I will be making contact with you to obtain more information. Kind regards,Group Customer CareVanessa Crowe
I will be making contact with you to obtain more information. Kind regards,Group Customer CareVanessa Crowe
Absa's reply24 May 2023, 10:26
Official
Dear Marieta Caudron
I will be making contact with you to obtain more information. Kind regards,Group Customer CareVanessa Crowe
I will be making contact with you to obtain more information. Kind regards,Group Customer CareVanessa Crowe