Poor service and undermining customers intelligence

<p>On the 24th of December I went to absa bank Butterworth branch to cash a cheque, and I was told that they can't cash my cheque becouse the bussines and the branch managers are not there to authorize, how do you get a bussines and the branch manager off, without living someone to authorise on their behalf, I founded that as underming the customers and negligence from the managers</p> <p> </p>