MG
Mags G

1 reviews | Active since Sept 2014

19 Oct 2015, 14:30

Poor Service and Turn Around time

On the 31 of August our small business requested a Business Mailbox to be set up. It is now on the 19 October 2015 and we still have had absolutely no joy. We have sent mails to all possible parties and still with little resolution. I have even attempted contacting the regional manager and have had no response. We have been pushed from pillar to post with an absolute lack of urgency or assistance to ensure we set up successfully. I will NOT recommend ABSA to any small business.<br>

0
Replies (1)
Absa
Absa's reply20 Oct 2015, 12:07
Official
Hello Magsgovender,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd