Poor Service and rude

On the 3rd December 2015 We made a deposit R900 with a reference of J01258 to CIPC account, the bank teller used a wrong reference which was JO1258 instead of J01258. When we went there the following day to complain we were rudely told that there's nothing we could have done. We should have checked the slip before leaving and before the deposit was done we told the teller the reference by word of mouth.