JN
JOSEPH N
1 reviews | Active since Feb 2012
02 Dec 2019, 17:43
Poor Service and No Update
I had a credit card with your bank for more than 3 years ago. The card is still reflecting on my credit file with, Experian, Transunion and Compuscan. I would like this to be updated as soon as possible. My name is Joseph Noah, ***08 9. Feel free to contact me on ***.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
03 Dec 2019, 11:28Dear Joseph Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply03 Dec 2019, 11:28
Official
Dear Joseph Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd