POOR SERVICE AND MONEY TAKEN OUT OF ACCOUNT

On the 29th of February, I deposted R4950 into the cash accepting ATM at the Northgate Branch right outside the branch. The machine eventually took my money and printed out a slip which stated \DUE TO A TECHNICAL PROBLEM WITH THE CASH IN DEVICE YOUR TRANSACTION HAS BEEN CANCELLED PLEASE CONTACT YOUR NEAREST CALL CENTRE OR BRANCH...\" I then went into the Northgate branch, and saw the Branch Manager - Mr Ramabane. Mr Ramabane, was accomodating and tried to keep his customer service skills on par by keeping me happy and offered me a coffee whilst the bank would sort the matter out. I then sat in the branch for almost 5 hours patiently waiting for my money to be returned. I have been sitting here the whole day. I have debit orders going off my acount tonight, being month end and that money was supposed to be for my debit orders. I am absolutely shocked that ABSA cannot even resolve this issue and get my money given back. I requested cameras to be checked!!! I need my money now!!! how would you like it if your money was taken away from you!!! Not on and very poor service from you ABSA!!! SHAME ON YOU!!!!! As a loyal and good client, i am sad to be banking at absa. I need my money "