Poor service and delay

<p>I recieved my Absa credit card on the 1st June 2017 and its still not activated.The delay started with the courier company that went to the wrong address twice. I waited one week and when I noticed the card wasnt active I went into the absa branch to get it activated the consultant spoke to the call centre and they advised it will be activated within 24 hours .After 24 hours nothing happened as I expected .I then had to call the call centre and was told to refax my proof of residence.I.did so twice now and Leroy acknowledged proof of this .</p> <p>Today the 22nd June I called again and was told nothing was received ,I insisted to speak to Leroy and the lady advised she will ask him regarding the documents.She came back later and advised Leroy will escalate again for action?????</p>