Poor service and bad attitude from ABSA staff

Don't think you can quickly go to the bank...no, 8th customer there and took 45 minutes to do a transaction! Branch manager no where to be found, but Shammi Maharaj ready to be rude to anyone who dare to complain about waiting...raising her voice...very proudly saying that she has 4 tellers open. Not so much, only 2 cause 3rd person's card don't work. 4th teller does not exist Shammi. White female teller even dared to shout at me until an elderly lady told her how dare she treat customers this way and that she talks too much. Try to phone the complaint line...? Spare yourself that, no answer...experiencing high call volumes