Poor service and bad attitude

Lihle is the person who asked whatam i here to do 1. she was not very friendly she already had attitude as she was asking to help, she asked for my documents to see if have the correct docoments. Gave her my one letter she said was not acceptable and totally ignored me as i took my statement from stutafords.<br> Got to the teller thi is same teller i saw last week Saturday to fica Given and he told me my edgars statement was not acceptable now i have two they still not acceptable cannot keep going to the branch for the same thing.