GK
Graham K
1 reviews | Active since Feb 2021
08 Feb 2021, 12:24
Poor service
Experienced extremely unprofessional service. Attempted to send emails to various supp**** email addresses unsuccessfully due to recipients inbox full or just an incorrect address. Whilst speaking telephonically after waiting some time to get through struggle to hear due to interruption by "children" noise in the background. Still attempting to send an email.
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Absa's replyOfficial
08 Feb 2021, 13:15 Dear Graham King Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply08 Feb 2021, 13:15
Official
Dear Graham King Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care