POOR SERVICE ABSA WOODBRIDGE

We are private bank clients of ABSA and are normally serviced by Hugo Deneyssen. Upon calling him to get his recent e-mail address or the correct e-mail address to stop a debit order that cannot not be stopped online, I was rudely informed by Mr Deneyssen that he has received more than 6000 e-mail and this is not an essential service and that Absa cannot assist me at this stage. Business account is with Nedbank and even the Bank Manager assist without same with African Bank. Sorry ABSA you have just lost a valued Privat bank client. African Bank will gladly take over our portfolio. Cant even get hold of the bank manager at Absa Woodbridge