TG
Theresa G

1 reviews | Active since Oct 2018

05 Oct 2018, 09:17

Poor service - Absa Secunda Mall

This morning I arrived at absa. I am the first one they the door and have my worker with me to open an account for my worker. I am issued a number, at 09:13 a consultant calls us, obviously a bad morning as she can hardly speak to us. Absa why do you open at 09:00? Train your consultants to at least act enthusiastic if you want business.

0
Replies (1)
Absa
Absa's reply05 Oct 2018, 16:53
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd