Poor service ABSA Quagga Centre

<p>I went to Quagga centre ABSA on the 28th December 2016 to apply for additional home loan, and was assisted by Sibusiso Maqholo who was so ***********. We brought all documents required and this consultant completed a form on our behalf and the computer was in front of him.I then asked him why doesn't he compete it online and the answer was so stupid. I heard nothing until yesteday on the 26th of January when i recieved and email requesting the documents. I called him to find out what was the problem and he again spoke nonsense. I called the branch manager Percy who promised to come back to me and even now, no phone call from him. I then recieve the call from Carmen in ABSA homeloans department who also confirmed that the application was made yesterday. It is so discouraging to have *********** people dealing with the nation. It seems escaling the matter to management also doesn't help </p>