SK
Steve K
1 reviews | Active since Dec 2018
02 Dec 2018, 15:56
Poor service - ABSA Private Insurance
For a month I have been trying to resolve a claim for our homes intercom and battery bank which was hit by lightening. The ABSA agent concerned does not follow up and the service provider is less than useless. As a private bank client I cannot stress how frustrated I am at present. Without doubt ABSA will get their walking papers very soon
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Replies (1)
Absa's replyOfficial
03 Dec 2018, 11:34Dear Client
Thank you for bringing this matter to our attention. I tried calling you on cell phone number provided.
Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. I tried calling you on cell phone number provided.
Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply03 Dec 2018, 11:34
Official
Dear Client
Thank you for bringing this matter to our attention. I tried calling you on cell phone number provided.
Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. I tried calling you on cell phone number provided.
Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd