RR
Ravesh R
1 reviews | Active since Oct 2020
13 Nov 2020, 18:38
poor service Absa insurance
very poor service. Claim logged on the 5/11/2020. Poor communication from Absa.I was promised that the person handling the claim will call me back after I made two calls but one day later still No Communication.
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Absa's replyOfficial
16 Nov 2020, 09:21Dear Ravesh Ramdhani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards, Rezona Louw Group Customer Care
Absa's reply16 Nov 2020, 09:21
Official
Dear Ravesh Ramdhani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards, Rezona Louw Group Customer Care