Poor service, ABSA, Durbanville, South Africa.

I have been trying to get an appointment with my business banker in Durbanville for 7 months now. Failed every time I approached her, get brushed off, tells me she cannot do things, but does not point me to someone that can do something. The branch also does not answer its switchboard - made 7 calls today of 5 minutes each - no answer. I have totally had it with ABSA,