JP
Jason P
1 reviews | Active since Sept 2015
06 Sept 2022, 08:25
Poor Service ABSA Bank Sasolburg
After 3 Months Wendy which has taken over the ABSA Sasolburg area phoned me yesterday apologizing about their bad service and said she will revert back to us on the outcome
Moketi "private banker" *** or *** never resolved our complaint and never answers calls. Spoken to the Branch Manager twice and said he would phone back within 10 minutes - I AM STILL WAITING
In a nutshell we are moving our account to a different bank
DONT DEAL WITH ABSA Sasolburg
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Absa's replyOfficial
06 Sept 2022, 12:37 Dear Jason Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards, Vanessa Crowe Group Customer Care
Absa's reply06 Sept 2022, 12:37
Official
Dear Jason Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards, Vanessa Crowe Group Customer Care