POOR SERVICE - ABSA BANK

Cash Deposits at Absa ATM's are a nightmare. It's either the ATM's are fully or 99% of the time are unavailable service. Sadly, cash deposits cannot be made under R5000-00 at the tellers, even if you are a pensioner. With this policy of Absa, why keep the employees in a position that is redundant. It would be best to commence a restructure and a retrenchment programme. At the ABSA ATM at Boulders Shopping Mall, there is a fidely secruity guard helping people deposit and withdraw cash, whilst all the other ABSA employees sit like FAT CATS eating and drinking, and playing with their cell phones all day long at their work stations and doing absolutely nothing. It is an absolute waste asking to talk to the Branch Manager or senior employees as they are so blindfolded, due to the fact that their knowledge and understanding is so limited. They work overtime on Saturdays but refuse to assist clients at the bank, thereby passing their time to receive overtime pay. In my opinion, Absa should be taken over by the government as I believe, their service is similar to any state department, whether it is, to name but a few, Home Affairs, Social Services, Justice Department, etc, etc,etc