Poor Service

After reading all the complaints against ABSA, I am not at all shocked by the service I receiving. ABSA does not give a **** about its clients. I have paid up my home loan and for the past three months i am being shunted pillow and post because ABSA says it does not have my current title deeds. I have spent hours on the phone spoken to several people and to date .....no help. WHO NEXT DO I HAVE TO SPEAK TO .... The CEO of ABSA