SS
Shihaam S
1 reviews | Active since Sept 2020
08 Sept 2022, 09:02
Poor service
Iv sent email to the alternations team from absa however still never responded to my email and it has been eight days later I thought my journey would run smoothly after having issues at standard bank but it doesn't seem like it please get somone to contact me Asap to resolve my issue as my policy should be have been effective immediately after hiv aids test has been done
On ***
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Absa's replyOfficial
08 Sept 2022, 11:55Dear Shihaam Sturks Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply08 Sept 2022, 11:55
Official
Dear Shihaam Sturks Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw