SO
Sandro O
1 reviews | Active since Nov 2018
25 Oct 2020, 12:52
Poor service
Telkom mobile deducted R1500 from my account. The money didn't reflect on their system. I asked absa for a reversal 3 days ago so I can transfer it directly. 3 days later there's no word from absa. I find it ridiculous that a debit reversal can take so long. On my wife's nedbank account its done instantly
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 Oct 2020, 10:41Dear Sandro, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply26 Oct 2020, 10:41
Official
Dear Sandro, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd