MJ
Mohammed J

1 reviews | Active since Apr 2025

27 Jan 2026, 09:26

Poor service

It takes an average of 30 min to answer the call

0
Replies (2)
Absa
Absa's reply27 Jan 2026, 13:27
Official
Dear Mohammed  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***9 Kind regards,Group Customer CareVanessa Crowe
Absa
Absa's reply28 Jan 2026, 11:43
Official
Dear Mohammed  Regarding complaint number C-***9, I sent you an email requesting more information regarding the above service failure and tried calling you, however unsuccessful. 

Please respond to email sent in order to assist you. Kind regards,Group Customer CareVanessa Crowe