CH
Christo H
1 reviews | Active since Sept 2020
22 Jan 2023, 22:40
Poor service
Phoned a week ago to finance solar on my current bond, they couldnt put me through since the team working with that sits in a different building, promised I will receive a call.
This is now a week later no one phoned me, very dissapponted with the treatment received!
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Absa's replyOfficial
23 Jan 2023, 11:49Dear Christo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply23 Jan 2023, 11:49
Official
Dear Christo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsPravesh BejayAbsa Bank Group Customer Care