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patrick S
1 reviews | Active since May 2012
03 Sept 2020, 12:46
Poor service
Besides long qs due to covid I must still contend with the inadequate and poor service at ABSA. Load shedding but no generators on. It's my lunch break and I have spent almost 30 min outside. I need to close all my accounts. By the way absa is a ripp off on bank charges.
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Absa's replyOfficial
03 Sept 2020, 14:35Dear Patrik
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and branch name to log a formal complaint for investigation . Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and branch name to log a formal complaint for investigation . Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply03 Sept 2020, 14:35
Official
Dear Patrik
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and branch name to log a formal complaint for investigation . Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and branch name to log a formal complaint for investigation . Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management