JG
Johan G
1 reviews | Active since Jan 2020
06 Jul 2022, 07:22
Poor service
We are trying to get a reference number from ABSA where they handed in a will to the masters office so that we can complete the application for appointment as representitive for a estate. They never answer their emails, they do not take your calls.
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Absa's replyOfficial
06 Jul 2022, 10:09Dear Johan van Gass Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply06 Jul 2022, 10:09
Official
Dear Johan van Gass Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw