Poor service

After this review , you must know that I’m moving to another bank because your service is pathetic. Please tell your agents Fareed De Koker (ZA) and Nthabiseng Sibande to reply to my emails . I requested them to send me the latest settlement letter because your automated ones when I call in system doesn’t work. I was holding for 30 minutes yesterday and nobody cared to contact me back when my airtime run out .